Frequently Asked Questions

1. What is the PowerStep Online Referral Program (GROW)?

The G.R.O.W. online referral program was designed to open access for patients to our complete offering of orthotics including ProTech, footwear and orthopedic soft goods. A Practitioner can refer a patient to a Powerstep product online without the need to stock products; the patient receives a 10% discount, and the Practitioner receives a referral earning back on each sale.

2. How do I Refer Patients Online to Earn a Referral Fee?

You will received a specific RX code and personalized Product Recommendation Form upon your enrollment. Place several copies of the recommendation form in each exam room. Based on patient evaluation, select and inform the patient of the right product for them. Indicate recommended products on your personalized PowerStep script and review the instructions for purchase, highlighting the unique RX code. By entering the code on the website at powerstep.com, the patient receives access to the ProTech medical line and can use the same code as a promo code at checkout for a 10% discount on their order and free shipping. You receive a percentage of each sale made with your code as a referral fee.

3. How do I see Sales made with my Referral Code?

You can log into your account to check:

• Referral balance
• Run reports on product purchases
• Order new Product Recommendation forms if you lose track of your RX code
• Confirm that you have linked your PayPal account to your Dashboard
• Update your email address or other account information

4. How is the Referral Fee paid out to me?

Payments are made quarterly within 30 days of the conclusion of the fiscal quarter via PayPal. To receive your payment, you must log into your PayPal account (not the provider GROW dashboard) to claim the funds. If you have not linked your PayPal account to your G.R.O.W account, please login to grow.powerstep.com.

To link payments to your PayPal account:

• Login and click on My Profile on the left navigation bar
• Select “PayPal” as payment method (only payment option available)
• Enter the Email address associated with you PayPal account
• Click the Save button.

5. Will this be reported as income?

If you cross the IRS thresholds in a given calendar year, PayPal will send Form 1099-K to you and the IRS for that tax year, the following year. You can access your 1099-K from your PayPal account by January 31st annually. You can find more information and FAQs by visiting the PayPal tax website.